At Roxstyle, we are committed to delivering your order safely and efficiently. This delivery & shipping policy outlines how we process, ship, and deliver orders placed through our website.

Once an order is placed, you will receive an order conformation via email or SMS. Orders are typically processed within 2-4 business days, excluding weekends and public holidays. During peak seasons, promotional periods, or new launches, processing times may be slightly extended. We make every effort to dispatch orders promptly while maintaining strict quality checks before shipment.

We currently ship across India and may offer international shipping to select countries. Shipping availability may very depending on your location. Estimated delivery timelines for domestic orders typically range between 7-13 business days from the date of dispatch, depending on the destination and courier partner operations. International delivery timelines may very based on customs clearance procedures and local regulations.

Shipping charges, if applicable, will be displayed st checkout before you complete your purchase. From time to time, we may offer free shipping promotions subject to minimum order value requirements. Any applicable taxes, duties, or customs charges for international orders are the responsibility of the customer unless otherwise stated.

Once your order is dispatched, you will receive tracking details via email or SMS. You may use this tracking number to monitor the progress of your shipment through the courier partner’s websites. While we work with reliable logistics providers, delivery timelines are estimates and are not guaranteed . Delays caused by courier partners, weather conditions, governments restrictions, custom processes, or unforeseen circumstances are beyond our control.

It is the customer’s responsibility to provide accurate and complete shipping information at the time of placing the order. We are not responsible for delays, failed deliveries or additional charges resulting from incorrect or incomplete address details. If a shipment is returned to us due to incorrect address information or unsuccessful delivery  attempts, re-shipping charges may apply.

risk of loss and ownership of products transfer to the customer upon successful delivery at the address provided during checkout. If you believe your package has been lost in transit or delivered incorrectly, please contact us within 48 hours of the expected delivery date so we can assist in resolving the issue with the courier partner.

For Cash on Delivery (COD) orders, customers are requested to ensure availability at the delivery address to accept the package repeated refusal of COD orders may result in restrictions on future purchases. 

In case of outer packaging appears damaged or tampered with at the time of delivery, we recommend refusing the delivery and notifying us immediately with relevant photographs. Claims regarding missing or damaged items must be reported within 48 hours of delivery.

We reserve the right to modify this delivery & shipping policy at any time without prior notice. Any updates will be posted on this page with a revised effective date.

For any shipping related queries, you may contact us at:

Roxstyle.in
Surat, Gujarat, India
Email: roxstyle18@gmail.com